Training
VisualGAP® offers online training sessions.
This is a very exciting way to re-train employees and
train new hires on how to use VisualGAP®,
and we believe it will have great benefits for everyone using the system.
*Schedule dates and times may vary depending on your VisualGAP Platform.
Here is a list of our upcoming Training Sessions
Using VisualGAP®
How to use VisualGAP®
- This training session will re-train employees or train new hires on how to use VisualGAP®.
Monthly Remittance
This session will train the employee who handles your
GAP monthly remittance how to reconcile and remit payment.
Filing Claims
Basics of how GAP claims should be processed.
Marketing & Selling GAP with Confidence
GAP is a valuable and popular loan protection product that is designed to help protect auto loan borrowers and provide peace of mind. However, some recent industry news has highlighted the risk of sloppy marketing/sales tactics and reinforces the importance of marketing/selling GAP appropriately and accurately.
The following list of “Do's” and “Don'ts” will help ensure that your borrowers understand the product they are buying, and help keep your institution out of legal and regulatory hot water. Please share these best practices with your lending, marketing and compliance colleagues at your institution.
Download the list of “Do's” and “Don'ts”
TotalRestart Loyalty Membership Program
Frost has recently introduced an enhancement to our GAP program that can greatly increase
the value of your GAP offering. Our new TotalRestart Loyalty Membership Program does more
than just forgive a deficiency loan balance created by a theft or total loss. It helps borrowers replace their total
loss vehicle with one similar to the one they originally purchased and financed with your Financial Institution.
Contact your local representative or email us to learn how you can significantly increase your
GAP sales by adding clear value and benefits to your GAP offering. Additionally, increase loyalty after a total loss
and ensure that the loan for the replacement vehicle ends up with your Financial Institution.
TotalRestart is available exclusively through VisualGAP®.